Privacy Policy

1. Who we are

Kinnd Co Pty Ltd, trading as ListingBoost ("we", "us", "our"), is the data controller responsible for your personal data when you use the ListingBoost website and services (the "Service").

2. Data we collect

• Account data: name, email address, login credentials.
• Content you submit: listing details, prompts, generated outputs.
• Support messages and correspondence with us.
• Usage and telemetry: pages visited, features used, timestamps.
• Device data: IP address, browser, operating system.

Payment data (card details, billing address, tax info) is collected and processed directly by our Merchant of Record, Paddle. We do not store your full payment card details.

3. How we use your data

• To create and manage your account (legal basis: contract).
• To provide and improve the Service (contract / legitimate interests).
• To prevent fraud and abuse and keep the Service secure (legitimate interests).
• To respond to support requests (contract).
• To send service announcements and, with your consent, marketing emails.
• To comply with legal obligations.

4. Who we share data with

• Paddle, our Merchant of Record, for payment processing, subscription management, tax compliance, and invoicing.
• Hosting, database, and email providers acting as our processors.
• AI model providers that process prompts to generate Service outputs.
• Professional advisers (legal, accounting) where necessary.
• Authorities where required by law or to protect our rights.

5. International transfers

Your data may be processed outside your country of residence. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

6. Data retention

We keep personal data only as long as needed to provide the Service and meet legal obligations. When no longer needed, data is deleted or anonymised.

7. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to or withdraw consent for certain processing. To exercise these rights, contact us at the email below. You may also lodge a complaint with your local data protection authority.

8. Security

We use appropriate technical and organisational measures, including encryption in transit, access controls, and regular reviews, to protect your personal data.

9. Cookies

We use essential cookies to operate the Service (e.g. authentication) and limited analytics cookies to understand usage. You can manage cookies in your browser settings.

10. Contact

Kinnd Co Pty Ltd trading as ListingBoost. Questions about this policy: support@listingboost.app.